Summary of updates.
We have updated the User Interface of our self-serve platform to simplify it and provide better and more consistent User experience. We now display all product modules, to help the user understand the full breadth of our offerings. Also, the look and feel has been updated.
Dashboard – It gives a snapshot and direct links to Campaigns, Conversation, Analytics and Contacts.
- Campaigns – Helps you to create and manage cross-channel social promotions and apps like UGC contests, sweepstakes, and iFrame apps. It would take you to New Campaigns and My Campaigns link which would help you to create new and manage the existing campaigns.
- Conversation – Helps you to schedule and manage posts to Facebook, Google+, Twitter and LinkedIn through a universal inbox. Target locations and languages. You can Post a New Post, Schedule Posts and sign up for All Posts.
- Analytics – These are Advanced Social Analytics and are advanced version of the regular available Campaign Analytics. These help you to monitor social media as it happens and track your campaign success.
- Contacts – These are Social Contacts. You can manage Every Interaction across Multiple Channels as your social contacts engage with your brand on various social networks. Keep it all organized and easily identify every interaction with any given contact, from mentions to sweepstakes entries.
Social Channels – Now Social Channels are readily displayed to you on the Dashboard and all the tabs. You can check the details, add and edit the Social Channels by directly navigating to them.
Account Settings – Account Settings are now available in drop down under your Name. From here you can make changes to your Profile [Change password, Names], Company Profile[Add, Edit], Billing [Change Plans] and Social Channels[Add, Edit, Uninstall].