Announcements
- The New Design Editor for Sweepstakes
- Campaign Monitor
- Infusionsoft Integration
- Aweber Integration
- Constant Contact Integration
- Mad Mimi Integration
Frequently Asked Questions
- How can I contact you?
- I need information on doing a Contest on Facebook.
- What are the browsers that you support?
- Why am I receiving emails from Votigo? I didn’t create any campaign?
- What do I need to be prepared to create a contest or sweepstakes?
- How do I create a Campaign?
Billing and Account
- Cancellation Policy
- Can I sign up for a free trial?
- I want to change the password of my account.
- I want to change the account information, how do I do that?
- Can I change my First Name and Last Name?
- How do I upgrade my plan?
Getting Started
- Multi-Format Contest
- How do I create Quiz App?
- How do I create a Contest?
- Can users enter the contest without using Facebook login?
- Customize the Votigo Facebook App icon.
- Analytics
Setting up Your App
- Do you support Social Voting?
- Can I turn off the voting for my contest?
- Social Hashtag submissions
- New Design Template
- Rich Text Editor
- Pick Winners
Managing the Campaign
Troubleshooting
- Facebook App Link breaks in Facebook feed when viewed in Mobile.
- I cannot see my campaign
- I am getting the error message "This campaign is currently not available over mobile."
- Why am I getting error message "No campaigns in this filter. Please select another filter."
- I am getting error message "user account is invalidated"
- I am not receiving the reset password emails for my account?
Administration & Analytics
- How is the Rating calculated for entries in Gallery?
- How do I open the downloaded data files?
- What data will I have access to for my contest or sweepstakes?
- What happens to the data once the Facebook contest is over?
- What happens to the user registration data that is collected by our promotion?
- Do I get to access the photos and videos that are uploaded?